FAQ

Q. How often do prices change?
A. They can change everyday and we have no control over it.

Q. Do you set fixed, capped or locked in prices?
A. No, our prices fluctuate daily do to our purchase price.

Q. Do you provide burner service, provide service contracts or do installations?
A. Yes, we now provide burner service! Please call our office for more details.

Q. Do you do tank readings?
A. Yes, we can do a tank reading if you need one. We will need at least 2 days notice to set a date to do the reading.

Q. Would you deliver and bill me for it?
A. No, SMS is a C.O.D. company. We accept credit cards and will accept personal checks after you have become an established customer.

Q.Do you provide same day delivery?
A. We will deliver the same day if call is received before 11am.

Q. Do you take credits cards?
A. Yes, we accept AMEX, Mastercard, Visa and Discover.

Q. Do you provide automatic delivery?
A. Yes, we can set up for automatic delivery. Please call for details.

Q. Do you deliver on Sunday?
A. Yes, Sunday deliveries are only available during the heating season, November - March.